Information for Primary Care Providers

novel coronavirus (COVID-19)

Last Reviewed: March 27, 2020

This page contains information on novel coronavirus (COVID-19) specific to the primary care response. Primary care providers should also review the Information for AHS Staff & Health Professionals page for a comprehensive list of resources for all health professionals in Alberta.

What’s New for Primary Care

  • Updates on Cases in Alberta
  • AHS COVID-19 Daily Update for Medical Staff: The update outlines key information and developments on the response. It will be shared here daily. Note: Some resources in the update are specific to AHS.
  • CPSA Registry for Clinical Redeployment – The College of Physicians & Surgeons of Alberta (CPSA) has developed an online tool for Alberta physicians to self-report their ability to be redeployed for clinical services during the COVID-19 pandemic. This is available on the CPSA’s physician portal.
  • Healthcare Worker Screening COVID-19 Tool – AHS has developed an online assessment tool for healthcare workers. Any healthcare worker in Alberta who is experiencing symptoms of fever, sore throat, cough, runny nose, shortness of breath or difficulty breathing, is asked to complete the online assessment.
  • Diagnostic Imaging Postponements - Effective immediately, AHS is postponing some diagnostic imaging procedures. Imaging that is deemed to be non-urgent by the ordering physician will be postponed. Anyone needing an urgent or emergent outpatient CT or MRI scan will still receive one. AHS will evaluate all semi-urgent and routine CT and MRI requests, and those requiring immediate imaging will be re-scheduled at an outpatient, non-hospital site. Any imaging not related to immediate patient treatment will be rescheduled.
  • Cessation of Routine Lab and Fecal Immunochemical Testing during COVID-19 – Alberta Precision Laboratories (APL) and DynaLIFE strongly recommend immediate cessation of non-essential and routine laboratory testing. Patients who require bloodwork that is critical to their immediate care will continue to receive testing. Pausing non-essential testing will help alleviate the strain on the laboratory system during the COVID-19 pandemic. Please review the laboratory bulletin to learn more
  • New COVID-19 physician billing codes added: The Government of Alberta announced that new temporary physician billing codes are being added to the schedule of medical benefits so that physicians are compensated for providing virtual care. See government bulletin.
  • PPE distribution: AHS is distributing PPE to both PCN and non-PCN primary care clinics. Distribution is being coordinated by PCNs.

Key Information

Testing Information

Clinic Resources


Information to Give Patients

Overview of PCN Task Force

A COVID-19 PCN Incident Response Task Force has been created to ensure a coordinated provincial response to the virus. The Task Force plays a key role in integrating Primary Care Networks (PCNs) into provincial emergency management efforts.


  • Primary care providers can email: This email is only for providers who have general questions about primary care involvement in the COVID-19 response. This email is not for questions from members of the general public.

AHS Staff & Health Professionals