Information for Community Physicians

COVID-19

Last Reviewed: January 25, 2021

On this page:

What's New|Guidance for Physicians & Teams|Information for Your Zone|Information to Give Patients|Hospital Transitions to Community for COVID-19 Patients|Resumption of Health Services

Information on COVID-19 specific to community specialist physicians and community primary care physicians, and their teams. Providers should also review Information for AHS Staff & Health Professionals for a comprehensive list of resources for all health professionals in Alberta.

Provincewide Advice

ConnectMD, Specialist LINK, eReferral & RAAPID

These numbers are for healthcare providers only, not the general public.

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Frequently Asked Questions

COVID-19 FAQs for Community Physicians
Updated: Jan. 18, 2021
Includes COVID-19 Immunization Information

PPE Request Process for Community Physicians

Alberta Health Services will continue to supply physician offices with personal protective equipment (PPE) should you require this equipment.

Physician Wellness

Resources for physician wellness.

Additional Information

Questions

Community physicians can email: phc@ahs.ca. This email is only for providers who have general questions about the COVID-19 response. This email is not for questions from members of the general public.

AHS Staff & Health Professionals

Health Worker Self-Assessment

What's New

Guidance for Physicians & Teams

COVID-19 Immunization Information

COVID-19 Lab Results

Infection, Prevention & Control

Patient Care

Testing Information

Resources for Your Practice

Emerging Evidence

Information for Your Zone

Zonal information will be added as available.

North Zone

COVID-19 Primary Care Management Pathways

Central Zone

COVID-19 Primary Care Management Pathways

Calgary Zone

COVID-19 tele-advice, pathways, webinars and other resources for Calgary-area physicians at specialistlink.ca.

Edmonton Zone

  • COVID-19 tele-advice and pathways for Edmonton-area physicians at pcnconnectmd.com
  • Surge capacity measures are in place to better support safe patient care. This includes postponing up to 30 per cent of scheduled, non-emergency surgeries, and some ambulatory care clinic visits.

Information to Give Patients

Hospital Transitions to Community for COVID-19 Patients

The following resources outline how acute and primary care can work together to safely transition COVID-19 patients from home into hospital and back home. Resources were developed based on Alberta’s new Home to Hospital to Home Transitions Guideline and help ensure continuity of care.

Some processes may require customization and will vary by zone. Check with your local ZEOC or PCN for clarification on what may be happening in your zone.

Follow-up to community physicians at discharge:

Other resources for safe transitions:

Resumption of Health Services

Diagnostic Imaging and Ambulatory Clinic Services

  • Alberta Health Services (AHS) and Covenant Health have resumed Diagnostic Imaging (DI) and Ambulatory Clinic services.
  • Patients attending a scheduled appointment will receive a pre-screening phone call to assess fitness to attend appointments and will be given instruction for attendance based on provincial public health guidelines. In cases where patients cannot be reached, they will be screened upon arrival for their appointments. Patients attending appointments for Ambulatory Care or DI will also need to follow the AHS visitor guidelines.
  • We are making every effort to contact Albertans who had their in person visits and procedures delayed during the COVID-19 pandemic to discuss re-scheduling options.

Surgical Recovery Plan

AHS is currently operating at 88 per cent of pre-COVID-19 surgical activity and will increase this activity as part of a Surgical Recovery Plan developed and aligned with the Alberta Surgical Initiative (ASI).

  • AHS postponed all non-urgent, scheduled surgeries in March to free up hospital beds in advance of an expected surge in patients with COVID-19. Some of these postponed activities resumed in May.
  • Working in partnership with Alberta Health with this Surgical Recovery Plan, we are ensuring patients and families receive the surgery they need, when they need it, according to best practices and target benchmarks.
  • The plan can be adjusted, as necessary, to help the health system respond to potential increased health system demand caused by COVID-19.
  • Safety is the utmost priority and increases in surgery activity will happen providing it is safe and appropriate to do so.
  • We will continue to ensure emergent and urgent surgeries are maintained while steadily increasing the number of surgeries, balancing the safety of patients and staff with the need to resume surgeries for Albertans waiting for care.
  • Decisions on which surgeries proceed are based on clinical need and those being most in need and waiting longest being booked first. These decisions are being made at the zone level, and are also informed by the pandemic response in different parts of the province.
  • Patients will be contacted directly when it is time to receive their surgery.

Staged Resumption of Lab Services

  • Alberta Precision Laboratories’ Patient Service Centres and collection locations are currently able to operate at approximately 80 per cent of pre-pandemic capacity.
  • Due to current demands on the province’s laboratories, please encourage patients to book routine lab work as early as possible.
  • Fecal Immunochemical Testing (FIT) has resumed. It is recommended for patients aged 50-74. Patients should be advised to bring their requisition and pick up their FIT kits at their nearest PSC/PCC or in rural areas, patients can obtain the FIT kit at their local lab facility.