Identifying stakeholders is another key step in all quality improvement projects. This is a good way to identify local representatives who can be on the implementation team and champion quality improvement ACP/GCD work. Think about who on your team is involved in current ACP/GCD processes as well as everyone who is impacted by ACP/GCD conversations in your work setting.
To begin your stakeholder analysis brainstorm a list of all participants. Remember stakeholders outside of your own team/department since ACP/GCD processes involve multiple roles and often cross healthcare sectors.
At this stage, it’s also important to assess if this is right time to start this work. Ask:
If you answered no to either of these questions, it might not be the best time to start an ACP/GCD project. Ask leadership where ACP/GCD fits within your program’s priorities.
Before proceeding, do you have: