Emergency Plan

Alberta Kidney Care

In the event of natural disasters or other emergencies, healthcare services may be disrupted.

Though all efforts will be made to ensure that our patients receive their regularly scheduled dialysis treatments, this may not always be possible depending on the nature of the emergency.

Being prepared for emergency situations, even if they never occur, can help you know what to do in case you miss your dialysis treatment.

Should services be disrupted, information about emergency planning, preparedness, and updates on what to do during emergency situations in Alberta will be made available for you.

Patient Resources

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Alberta Kidney Care – North (AKC-N)

If alternate hemodialysis arrangements are required due to an evacuation, Alberta Kidney Care – North will make those arrangements for you, once we know where you have safely evacuated to.

Call the patient navigation office (open regular business hours on weekdays) at 780-407-1797. Outside of these hours, contact the Alberta Kidney Care – North Manager on Call through the University of Alberta Hospital Switchboard at 780-407-8822.

Home dialysis patients should contact their nurse on call.

Service Listings

Access hours of operation and contact information, learn more: 


Alberta Kidney Care – South (AKC-S)

If alternate hemodialysis arrangements are required due to an evacuation, Alberta Kidney Care – South will make those arrangements for you, once we know where you have safely evacuated to.

Call Northwest Hemodialysis at 403-944-7900 for current travel coordination, or Foothills Medical Centre at 403-944-4993 (Open 24 hours a day 6 days a week, and 16 hours on Sundays). Renal unit is on site.

Home dialysis patients should contact their nurse on call.

Service Listings

Access hours of operation and contact information, learn more:

Direction Handouts

The following units have directions available as a handout: