Information Requests

Contact

To submit an Access to Information Act (ATIA) access request, visit the ATIA Public Access Portal (PAL). You will be required to register for an account or sign in to an existing account.

You can use the portal to submit AITA access requests to AHS, Alberta Precision Laboratories (APL), Recovery Alberta, Primary Care Alberta and Acute Care Alberta.

As part of your profile, you can check the status of your requests and receive your responses electronically and securely.

Note: This portal does not accept requests for health information. Please see the Access and Disclosure page for information on how to submit a HIA access request to AHS.


Helpful Information to Review Prior to Submitting a Request

The ATIA Act gives access to records subject to limited and specific exceptions held by public-sector bodies. Before submitting a request, check to see if the information is already in the public domain. For example:


The Ministry of Primary & Preventative Health Services (Alberta Health)

Alberta Health - Health Information Act (HIA) - Access - Alberta Netcare processes health information access requests for the following:

  • Statement of Medical Benefits Paid (SOPBs)
  • Netcare Audit Logs
  • Pharmaceutical Information Network (PIN) Logs
  • Personal Health Information Access Requests

Submit an AITA Request to the Ministry of Hospital & Surgical Health, the Ministry of Primary & Preventative Health Services & Ministry of Mental Health & Addictions

Submit a Government of Alberta AITA Request to Any Other Ministry