Accessing and utilizing your AHS IT-provided email account is an easy process for medical staff. This email account allows you to stay connected with colleagues, the organization and important news and updates. AHS IT also offers a Bring Your Own Device (BYOD) program for medical staff, allowing you easier access to your organizational email on your own device.
All members of the AHS, Recovery Alberta and Alberta Precision Laboratories (APL) Medical Staff are assigned an email address for their professional use. It is typically firstname.last@albertahealthservices.ca or firstname.last@recoveryalberta.ca but it may vary slightly.
Other examples of AHS IT-provided email addresses end in @albertaprecisionlabs.ca, @apl.ca, @covenanthealth.ca.
The password for your email account is the same as the password you use to log into organization’s computers. If you’re unsure of your password, contact the AHS IT service desk 1-877-311-4300 and have your CPSA registration number handy.
BYOD is a program that allows medical staff to use their personal mobile devices to securely access AHS information and applications. It’s the way AHS IT supports prescribers in their use of personal mobile devices for organizational purposes.
BYOD protects sensitive data on the device using a program called Workspace ONE.
The following enrollment guides are available for iOS and Android devices:
Messages sent from one AHS IT-provided email to another are secure without any additional steps. For example, if you send an email from your AHS account to a colleague within Recovery Alberta, it is secure.
When sending an email with sensitive information from an AHS IT-provided email address to a non-AHS email address, you must encrypt the message. To encrypt messages, type “!Private” at the beginning of the subject line of the email you wish to encrypt. You can find more information about encryption on Insite.
Note: You must have AHS IT-provided credentials to access Insite resources.
As a member of the AHS, Recovery Alberta or APL medical staff, you can access our intranet page, Insite, from any computer at an one of our facilities using your AHS IT-provided network username and password. You can also access Insite remotely by visiting my.ahs.ca and logging in using your network username and password.
If you need to reset your password, go to my.ahs.ca and click on the Forgot Your Password link.
If you are sure that you have entered your network username and password correctly but are still not able to access your inbox, please contact the Medical Staff Office of your primary Zone in case there was a problem creating your account.
AHS Medical Staff can also contact Provincial Medical Affairs during business hours, Monday through Friday (excluding statutory holidays), by calling 1-888-705-1581.
