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News & Events

Medical Staff

COVID-19

Information on novel coronavirus (COVID-19) specific to community specialist physicians and community primary care physicians, and their teams. Providers should also review Information for AHS Staff & Health Professionals for a comprehensive list of resources for all health professionals in Alberta.

Provincial News

Changes made to eReferral Consult Request Reasons for Referral for Oncology – Lung Cancer

As of Aug. 31, 2020, referring providers will see some changes to Oncology – Lung Cancer Consult Request reasons for referral in all Zones. For more information, read our bulletin.

If you need additional training support, please contact the eHealth Netcare Support Services team at 1-855-643-8649 or email ehealthsupport@cgi.com. For more information about eReferral, visit us online.

New Occupational Hygiene Standard

July 2020

As part of our ongoing commitment to keep our workforce safe, AHS has created a new Occupational Hygiene Standard. The standard defines the expectations of leaders and workers to monitor and manage exposure to biological, chemical and physical hazards in the workplace that may cause illness or disease and is intended to ensure a safe environment is provided to all AHS workers.

The standard aligns with current legislation and outlines a process to support proactive efforts by operational areas to address hazards, resolve concerns and reduce workers’ risk of exposure.

Find the FAQ, details and contact information on the Occupational Hygiene Insite page.

Information in Your Zone

North | Edmonton | Central | Calgary | South

North Zone

Internal Med – Geriatric Medicine joins eReferral Advice Request in the North Zone

Starting July 24, 2020, physicians and support staff can ask non-urgent Geriatric Medicine questions and receive a response from a specialist within five calendar days. Advice Request for Internal Med - Geriatric Medicine is also available in the Calgary and Edmonton Zones.

To submit an Advice Request, read our quick reference or watch our eTraining video. If you need additional support, contact the eHealth Netcare Support Services team at 1-855-643-8649 or email ehealthsupport@cgi.com

Edmonton Zone

Do you want to receive Edmonton Zone medical staff news in your email inbox? Contact edm.medleadership@ahs.ca

EZ Weekly News Updates

Internal Med – Geriatric Medicine joins eReferral Advice Request in the Edmonton Zone and updates to Edmonton Zone Urology

Starting July 24, 2020, physicians and support staff can ask non-urgent Geriatric Medicine questions and receive a response from a specialist within five calendar days.Advice Request for Internal Med - Geriatric Medicine is also available in the Calgary and North Zones.

Changes to Consult Requests for Edmonton Zone Urology were also made in July 2020, including disabling five Consult Request reasons for referral and some referral and exclusion updates. For this information, view our bulletin.

For quick references on how to submit an eReferral request, visit the Alberta Netcare Learning Centre. For training support, contact the eHealth Netcare Support Services team at 1-855-643-8649 or email ehealthsupport@cgi.com

OBS-GYN joins eReferral Advice Request in the Edmonton Zone

As of June 26, 2020, physicians and their support staff can ask non-urgent OBS-GYN clinical questions through eReferral Advice Request and receive a response from an Obstetrician or Gynecologist within five calendar days.

OBS-GYN is one of 28 specialties currently accepting Advice Requests in Alberta. For more information about eReferral, go online.

New eReferral Consult Request Reasons for Referral Added to Internal Med – Adult Gastroenterology

June 24, 2020

Physicians and their support staff will see six new eReferral Consult Request reasons for referral added to Internal Med - Adult Gastroenterology in the Edmonton Zone as of June 18, 2020, including:

  • Celiac disease (suspected or refractory symptoms)
  • Dyspepsia
  • Gastroesophageal reflux disease (GERD)
  • Helicobacter pylori (H. pylori) infection
  • Endoscopy for iron deficiency anemia
  • Hepatitis C

All routine referrals are being accepted, however there may be a delay in processing your Consult Request or booking an endoscopy procedure due to the COVID-19 pandemic. At this time, only urgent or semi-urgent referrals that require an endoscopy are being booked.

For more information about eReferral, visit us online.

Central Zone

Clinical and Metabolic Genetic Services joins eReferral Advice Request in the Central Zone (Patients in Red Deer and south)

Starting July 24, 2020, physicians and clinical support staff can ask non-urgent adult, pediatric, prenatal, metabolic, cancer and cardiovascular genetic issue questions through eReferral Advice Request and receive a response from the Clinical and Metabolic Genetic Services team within five calendar days.

Advice Request for Clinical and Metabolic Genetic Services is also available in the Calgary and South Zones.

To submit an Advice Request, read our quick reference or watch our eTraining video. If you need additional support, contact the eHealth Netcare Support Services team at 1-855-643-8649 or email ehealthsupport@cgi.com

Calgary Zone

Clinical and Metabolic Genetic Services joins eReferral Advice Request in the Calgary Zone

Starting July 24, 2020, physicians and clinical support staff can ask non-urgent adult, pediatric, prenatal, metabolic, cancer and cardiovascular genetic issue questions through eReferral Advice Request and receive a response from the Clinical and Metabolic Genetic Services team within five calendar days.

Advice Request for Clinical and Metabolic Genetic Services is also available in the Central (Red Deer and south) and South Zones.

To submit an Advice Request, read our quick reference or watch our eTraining video. If you need additional support, contact the eHealth Netcare Support Services team at 1-855-643-8649 or email ehealthsupport@cgi.com

Surgery – Podiatry & Urology join eReferral Advice Request in the Calgary Zone

As of June 26, 2020, physicians and their support staff can ask non-urgent clinical questions through eReferral Advice Request to Surgery – Podiatry and Urology, and receive a response from a specialist within five calendar days.

 Podiatry and Urology are two of 28 specialties currently accepting Advice Requests in Alberta. For more information about eReferral, go online.

South Zone

Clinical and Metabolic Genetic Services joins eReferral Advice Request in the South Zone

Starting July 24, 2020, physicians and clinical support staff can ask non-urgent adult, pediatric, prenatal, metabolic, cancer and cardiovascular genetic issue questions through eReferral Advice Request and receive a response from the Clinical and Metabolic Genetic Services team within five calendar days.

Advice Request for Clinical and Metabolic Genetic Services is also available in the Calgary and Central (Red Deer and south) Zones.

To submit an Advice Request, read our quick reference or watch our eTraining video. If you need additional support, contact the eHealth Netcare Support Services team at 1-855-643-8649 or email ehealthsupport@cgi.com

Surgery - General Surgery joins eReferral Advice Request in the South Zone

As of June 26, 2020, physicians and their support staff can ask non-urgent clinical questions to General Surgery through eReferral Advice Request and receive a response from a General Surgeon within five calendar days.

General Surgery is one of 28 specialties currently accepting Advice Requests in Alberta. For more information about eReferral, go online.