AHS Update

FAQ available about Recovery Alberta transition, new course highlights patient experience, guidance on Indigenous hair

Alberta Health Services (AHS) recognizes our work takes place on historical and contemporary Indigenous lands, including the territories of Treaty 6, Treaty 7 and Treaty 8, and the homeland of the Métis Nation of Alberta and eight Métis Settlements. AHS also acknowledges the many Indigenous communities that have been forged in urban centres across Alberta.

Summary

July 12, 2024

Our Priorities

AHS, UNA create joint FAQ on Recovery Alberta transition
AHS and United Nurses of Alberta have created a joint FAQ to address questions on the transition to Recovery Alberta. (more...)


Your Wellness

Make self-care a priority
Access a variety of resources to help you incorporate self-care into your daily life. (more...)


Mental Wellness Moment - The importance of mental health awareness
Dr. Nicholas Mitchell talks about and how talking about your mental health can be beneficial. (more...)


Latest News

New ROL – Patient Experience 101 course available
Course introduces how processes and practices work together with patient-provider interactions to healthcare experience. (more...)


Resources added to better support Indigenous patients
New resources are available regarding the cultural significance of hair for Indigenous Peoples for front-line clinicians. (more...)


Whistleblower protection awareness survey closes today
Today is the final day to take a survey, for public sector employees designed to gauge awareness of a service available to you. (more...)


AHS Update: FAQ available about Recovery Alberta transition, new course highlights patient experience, guidance on Indigenous hair

Full Version

July 12, 2024

Our Priorities

AHS, UNA create joint FAQ on Recovery Alberta transition

AHS and United Nurses of Alberta (UNA) have created a joint FAQ to address questions about the transition of employees to Recovery Alberta (RA). The FAQ was created as a supplement to the Letter of Understanding, signed by AHS and UNA on May 31.

For non-unionized employees and unionized employees in other bargaining units, AHS also has an overarching Frequently Asked Questions on the transition to RA. AHS will continue to update this FAQ as new details become known.

Visit Transition to Recovery Alberta for the latest RA updates.

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Your Wellness

Make self-care a priority

Embrace self-care by integrating habits into your daily routine that enable you to recharge. The following resources are available to support you on your self-care journey:

  • Change the Conversation: Setting healthy boundaries can be part of self-care. Start small by identifying your needs and limitations, and work towards communicating these boundaries clearly and respectfully.
  • Headversity: Enjoy quick, meaningful and productive experiences from your mobile or desktop device. In the platform, under “SOLO,” you can find micro-lessons on “recharging.” Learn different self-care activities to maintain your energy.
  • Self-Care Strategies Helpful Now and Always” Wellness Seminar: Session scheduled for July 25. Register before July 22 on MyLearningLink by searching “WHS Wellness Seminar Series” or “Wellness.”
  • 30 days of self-care: Explore various ways to nurture your well-being. Try a new tip each day and discover which ones work best for your routine and lifestyle.

For questions, email wellness@ahs.ca.

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Mental Wellness Moment — The importance of mental health awareness

In this Mental Wellness Moment, Dr. Nicholas Mitchell talks about why mental health awareness is important, and how talking about your mental health can be beneficial.

ENTER IMAGE DETAILS HERE

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Latest News

New ROL – Patient Experience 101 course available

A new Required Organizational Learning (ROL) course, Patient Experience 101 (PE101), is available on MyLearningLink (MLL). This course replaces ROL – Patient- & Family-Centred Care 101 (PFCC101), which is still available as a foundational course.

ROL – PE101 amplifies the importance of partnership through sharing perspectives of AHS staff, patients and families. When completed, learners will be able to:

  • Describe patient experience and explain its role in the humanity, quality and safety of healthcare.
  • Describe the principles of PFCC and understand how to integrate appropriate practices within their work/program area to improve the patient experience.
  • Name and explain how additional factors contribute to the experience of healthcare.
  • Explain the importance of partnering with patients and families in the design and delivery of health services.

If you took PFCC101 within the last three years, you don’t need to take ROL – PE101 until your course status expires. However, staff are encouraged to enroll in it to be up to date with AHS’ approach to patient experience.

Questions? Contact patient.engagement@ahs.ca.

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Resources added to better support Indigenous patients

Some Indigenous Peoples have a deep-rooted spiritual connection to their hair.

If there is a need to touch or cut a patient’s hair for medical purposes and procedures, consent from the patient and their family must be given. The Indigenous Wellness Core’s Cultural Competency Team has created resources regarding the cultural significance of hair for Indigenous Peoples for front-line clinicians caring for Indigenous patients.

You are asked to share the new resources with your clinical teams. If you have questions or need advice, please reach out to the Indigenous Hospital Support staff in your area, or email indigenouswellnesscore@ahs.ca. Clinicians can also call the Indigenous Support Line for advice between noon and 8 p.m., Monday to Friday, at 1-844-944-4744.

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Whistleblower protection awareness survey closes today

Today is the final day to take a survey, for public sector employees in Alberta, designed to gauge awareness and perceptions of an essential service available to you as an employee regarding whistleblower protection.

The survey — conducted by an independent legislative office — is entirely optional. It is not an internal initiative, it is anonymous, and no identifying information is being collected.

Your feedback will provide valuable insights and help direct future initiatives, educational opportunities, and reform in this area.

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