How to Book an Appointment

• See ahs.ca/covidvaccine.

How to Reschedule / Cancel Your Appointment

Online Tool

• Go to https://bookvaccine.alberta.ca/vaccine/s/cancel-booking.  You will need your confirmation code from your appointment confirmation email or text.

Using Your Confirmation Email / Text

• Towards the bottom of your appointment confirmation email / text, click on the link to cancel/reschedule your appointment.
• If you cancel, it may take up to 24 hours for you to receive your cancellation confirmation.

Health Link

• Call 811 if you don't have your confirmation, or you require assistance.

Homebound Individuals

• Homebound is defined as anyone who is physically unable to leave their home, such as for medical or personal appointments.
• AHS will reach out to eligible Home Care clients directly. You do not need to book an appointment.
• If you have questions about your eligibility, or the COVID-19 vaccine, please reach out to your case manager.
• If you think you are eligible to receive the COVID-19 vaccine at home but you are not a Home Care client, please call Health Link at 811.
• Health Link staff will do an initial screening to check your eligibility. The Zone teams will then follow up with you to do a second eligibility check and book your COVID-19 immunization.
• Only homebound individuals are eligible to be immunized through this program, at this time.
• We encourage caregivers, spouses, other household and family members to get immunized.

Individuals Needing Transportation Support

• We are encouraging a community approach to transport. Family and friends are encouraged to support Albertans who need transportation to receive the vaccine, AHS is also working with several agencies across the province to ensure all Albertans are able to get the vaccine safely through assistance with transportation, or other arrangements when they are unable to leave their home.
• Once you book an appointment, and have the time and location of their appointment, call 211 to get connected to available transportation supports.

Out Of Province / Out Of Country Eligibility

• If you are five years of age or older, and you are living, working or going to school in Alberta, you can get the COVID-19 vaccine. You do not need an Alberta Health Care card in order to get the vaccine.
• The three-month requirement was removed to ensure that people who are temporarily in the province have access to the COVID-19 vaccines that are available to everyone in Canada.

What to Expect At the Clinic

• Please arrive at the clinic just before your appointment time.
• If you are arriving by car, please wait in your vehicle until just before your appointment.
• Each appointment is booked approximately 10 minutes apart.
• You will be at the vaccine clinic for approximately 20-25 minutes, which includes the monitoring time after the vaccine is given.
• A waiting room is available for people to sit after their vaccination.
• Our clinics are wheelchair accessible and staff will be on-hand to assist individuals that require help.
• Each vaccine clinic has a wheelchair accessible washroom onsite.
• Please bring one piece of identification with you.
• Please wear clothing that will easily allow access to your upper arm for receiving the immunization.
• Wearing a mask is mandatory at your appointment.

Required Identification & Documents

• You must bring one piece of identification that proves your age to your appointment. This could include your Alberta Health Care card, a driver's license, Social Insurance Number, birth certificate, or passport.

Youths Under 18

• Identification that shows your birthdate is required when booking and upon arrival at your immunization appointment.
• A parent or guardian can accompany children/youth to their appointment.
• View Parental/Guardian Consent for Youths Under 18 for more information.

Bringing a Support Person to Your Appointment

• For Albertans that require assistance, we will make every effort for one support person to accompany you during your appointment, physical distancing and space permitting.
• A support person can be a spouse, family member, friend or caregiver. Support people must adhere to public health measures while at the clinic, including hand hygiene, continuous masking and physical distance from others.

Make Your Immunization Experience More Comfortable

• If you have needle fear or concerns about pain associated with immunization, review these resources before your appointment: Client Summary, Distraction Techniques Poster and Numbing Cream Guide.

Questions

For questions about getting the COVID-19 vaccine, please refer to the following resources:

• COVID-19 Vaccines - mRNA or COVID-19 Vaccines - Viral Vector-based
• Care After Immunization

You may also call Health Link at 811 to speak with a registered nurse.