Patient & Visitor Guide

Mazankowski Alberta Heart Institute

Accessibility

Accessibility Friendly Features
Includes washrooms, drinking fountains, ramps, elevators, doorways, and designated disabled parking spaces underground (Level O) and on the 4th (weather-sheltered pedway) level of the East parkade.

Help & Support

Help in Tough Times
At some point in our lives, we will face tough times, and we can be impacted directly or indirectly by such things as financial pressures or unexpected problems. Learn more.

Mental Health Help Line
Available 24/7, confidential, providing information about mental health programs and services. Learn more.

Social Workers
Providing information and education to the patient and family to help support, and connect them with the appropriate resources. Learn more

Spiritual Care
Find spiritual and emotional support during your stay in the hospital. Learn more.

Lost and Found
To check for lost items. Learn more.

Out-of-Town Visitors

Quiet Spaces

Guru Nanak Dev Healing Garden
Located on the 4th floor of the Mazankowsi Alberta Heart Insitute, The Guru Nanak Healing Garden is one of the South Asian community’s largest gifts to the city of Edmonton. The 4,000 square foot indoor garden space incorporates 5 elements to improve the healing process for patients: wood (which embodies growth), water (life), earth (sustainability), metal (strength) and fire (energy). Learn more.

Retail & Food Service

healthy Trendz
Located on the main level of the Mazankowski Alberta Heart Institute It has inspiring heart healthy menu items sold at competitive market prices. Learn more.

Trendz Express
Located on the main level of the hospital near the 114th street north entrance and on the main level of the Mazankowski Alberta Heart Institute.

Staying Connected

AHS Wireless Internet (WiFi)
Wireless Internet is accessible for patients and their families. To access, select “healthspot” from the list of available networks, open a web browser, read the acceptable use policy, and select “Accept.”

Hearing Impaired Assistance
A TTY machine is available from the Admitting Office directly or the staff on your unit can make the necessary arrangements.

Language Interpretation
Interpreters speaking many different languages are available to assist you through our multicultural program. The staff on your unit can make the necessary arrangements.

Patient Information
Provides directions and answers to inquires about a patient's location. Learn more.

Patient Email Well Wishes
As part of our support for patient care and comfort, friends and family of inpatients in hospital and health care facilities can send well wishes via email. Learn more.

Your Voice

Conversations Matter
Will your family and health care team know your wishes, in case your ability to speak for yourself becomes affected? Learn more.

End PJ Paralysis
Global movement to help patients get up, get dressed and moving, rather than lying in bed. Learn more.

Patient Feedback
Alberta Health Services values your input; we want to hear from you. Your feedback will help us further improve the quality of Alberta’s health care system. Learn more.

Patient-First Strategy
Albertans have told us they want health care that engages patients and families as full partners in their own care. Learn more.

Thanks For Caring
If you missed the opportunity to thank someone for the care you received, now’s your chance. Learn more.

Working Together: CoACT
Helping patients, families and care providers communicate and work together. Learn more.

Provincial Services

Note

We are a smokefree and scent-free facility.