The AHS ID Program trains health providers to assist homeless, at-risk and recently housed clients to obtain IDs using alternate channels. This includes clients admitted to acute care or supported by AHS Community Programs and Services, including Transition and Diversion Services.

The Program assists clients with the ability to:

1. Use the ID Repository's address on a client's Alberta Identification Card until a permanent address is obtained
2. Work with a trained health provider or ID Specialist for assistance to verify their identity using alternate means
   • Not all health providers can assist clients with alternate means. Untrained health providers typically assist clients using the traditional model of obtaining IDs; that is, order the birth certificate first, followed by subsequently needed documents, while the AHS ID Program foregoes the need to order birth certificates as this information is obtained using alternate confirmation for legal entitlement.
3. Store newly acquired IDs until clients are housed with the ability to store IDs independently